These general terms and conditions (hereinafter 'GTC') apply to all contracts, the sunny sage GmbH, CHE-486.766.977, (hereinafter 'the sage') with persons or companies domiciled or based in Switzerland or in the Principality of Liechtenstein (hereinafter 'Customer') about the products (hereinafter 'Products') offered in the webshop of the sage (hereinafter 'Webshop').
By placing an order in the sage web shop, the customer accepts these GTC.
The General Terms and Conditions apply in the current version at the time the contract is concluded. the sage reserves the right to change these terms and conditions at any time.
2. User Account / Customer Information
The customer places orders via a user account or as a guest in the sage's web shop. All customer information in the user account and all information as a guest must be complete and true. Each customer may only open one user account.
3. Conclusion of contract and delivery
The contract between the sage and the customer only comes into existence through an express order confirmation or through the shipping confirmation from the sage and is dependent on the availability of the ordered products. The buyer remains bound to the order up to the time of the express order confirmation or the shipping confirmation by the sage.
The offer of the sage is primarily aimed at end consumers, which is why the sage reserves the right not to fulfill or to refuse orders, in particular if the sage believes that the quantities of products ordered are not customary for end consumers.
The prices in Swiss francs valid on the order date and excluding shipping costs apply to the products ordered by the buyer, provided the total order value does not exceed CHF 100.00. The shipping costs are shown separately during the ordering process and in the order confirmation.
the sage delivers exclusively to delivery addresses within Switzerland or the Principality of Liechtenstein. The route and type of packaging are determined by the sage. Partial deliveries are permitted, the additional shipping costs incurred as a result are borne by the sage.
Delivery dates and/or deadlines specified or communicated by the sage are non-binding. If the delay is more than twenty days or if delivery is impossible for more than twenty days, the customer and the sage are entitled to withdraw from the contract without compensation.
4. Terms of Payment
All orders must be paid for in Swiss francs, either by credit card, direct transfer, Apple Pay or Paypal.
5. Testing, Warranty and Liability
The customer must immediately check the received shipments or products for correctness, completeness and freedom from defects. Any deviations from the order and any defects must be reported to the sage in writing via e-mail within working days of delivery of the delivery.
the sage only guarantees that the ordered products do not have any defects in terms of materials and/or workmanship at the time of delivery to the customer.
Returns are at the expense of the customer. The customer undertakes to contact firstname.lastname@example.org before returning the goods and no later than 10 days after receipt of the goods.
Wear and tear and the consequences of improper or careless use, neglected care and repair attempts by the customer or third parties do not constitute defects.
The sage can, at its own discretion, fulfill the warranty obligation by repairing, replacing (with an identical or similar product), reducing the purchase price or refunding the purchase price. Other services, in particular compensation for damages, are excluded if there is a defect.
With the purchase, the customer undertakes to only use the products for their intended purpose.
Any further liability of the sage in connection with products or services of the sage and its auxiliary persons is excluded to the extent permitted by law.
6. Data security and data protection
The data is transmitted via the Internet. The Internet is an open network that is accessible to everyone and is therefore generally not considered a secure environment. All payment transactions are processed according to the usual security standard ("https://") at the time of the transaction. the sage disclaims any liability for the security of data during transmission via the Internet.
The processing of personal data takes place in accordance with and in compliance with the applicable data protection regulations for the purpose of contract processing and maintaining relationships with customers (including marketing measures).
The customer's personal data is passed on to third parties outside of Frei Designs exclusively to the service partners involved in the execution of the contract, e.g. B. the logistics company commissioned with the delivery. In such cases, the scope of the transmitted data is limited to the minimum required for the execution of the contract. Any further transfer of customer data to third parties does not take place. The customer agrees to the collection, processing and use of his personal data in accordance with the aforementioned information.
Furthermore, the terms and conditions for using the website of the webshop, which can be called up under the heading of data protection, also apply to the buyer.
7. Governing Law and Jurisdiction
The contractual relationship, including these GTC, is exclusively subject to Swiss law, excluding the conflict of law provisions of Swiss international private law, in particular excluding the United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention). The place of jurisdiction is Romanshorn, Canton Thurgau, Switzerland, whereby the sage is also entitled to sue the customer at their general place of jurisdiction.
the sage - the sunny sage GmbH